My friend told me about a unique experience she had with a doctor she visited recently for a consult regarding a skin condition that her baby has. As she was about to feel discouraged due to terrible experiences with previous doctors, this doctor proved otherwise.
My friend told this doctor about a new research she found that would help with the particular condition her baby has. The young doctor asked for the research, read it on the spot then openly said he did not hear of it before, but, if it was his son he would try the nonintrusive treatment prescribed in the research immediately. You can imagine the relief my friend felt.
This doctor was an example of empathy and kindness. He helped calm the fear the parents had. Furthermore, he said he will study this research more to help other patients, and he did not even charge the young couple. He made a lasting positive impression and built trust with his willingness to educate himself and putting himself in the shoes of his patients. I wish there were more doctors like him.